Last updated: March 2025
Imperial Soft Solutions Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, or services.
1. Information We Collect. We may collect information that you provide directly to us (such as name, email address, company name, and project details when you contact us or use our services), information collected automatically when you use our website (such as IP address, browser type, and usage data), and cookies and similar technologies in accordance with your preferences.
2. How We Use Your Information. We use the information we collect to provide, maintain, and improve our services; to communicate with you about projects, updates, and support; to comply with legal obligations; and to protect our rights and the rights of others.
3. Sharing of Information. We do not sell your personal information. We may share your information with service providers who assist us in operating our business (e.g., hosting, analytics) under strict confidentiality obligations, or when required by law or to protect our rights.
4. Data Retention. We retain your information for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or as otherwise agreed with you.
5. Security. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we encourage you to use strong credentials and to contact us if you have concerns.
6. Your Rights. Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to object to or withdraw consent from certain processing. To exercise these rights, please contact us at [email protected].
7. International Transfers. Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.
8. Children's Privacy. Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us. If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or 45 Grilse Close, London, England.